Terms & Conditions

Welcome to On Time Disposal Inc.! By renting a dumpster or using any of our services, you agree to the following Terms & Conditions (“Terms”). Please read them carefully before placing an order or engaging our services.

On Time Disposal Inc. is a licensed and insured waste management service provider based in Monroe, New York.
We specialize in timely, professional dumpster rentals for residential, commercial, and contractor needs throughout the region.

Our contact details are as follows:

Mailing Address: PO BOX 408, Monroe, NY 10949
Phone: (845) 781-5895
Email: billing@ontimedisposal.net

By accessing our website, placing an order, or using any of our services, you agree to abide by these Terms & Conditions and confirm that you are at least 18 years old.
You accept responsibility for any orders placed under your name or business and agree to all charges incurred as a result of services rendered.
If you do not agree with these Terms, you must discontinue use of our services immediately.

We strive to deliver and retrieve containers as scheduled. However, specific times cannot be guaranteed due to weather, traffic, or volume.
Customers are responsible for ensuring the drop-off site is accessible, level, and clear of obstacles. Any delays caused by inaccessibility may result in additional fees.
If the container is overfilled or loaded improperly, pickup may be delayed until it complies with safety standards.

Due to the weight of our trucks and containers, we are not responsible for any damage to driveways, landscaping, curbs, sidewalks, or underground utilities.
By accepting delivery, you accept full liability for any property damage that may occur and agree to provide a suitable location for the dumpster placement.

All invoices must be paid within 15 days of service. Customers may choose to pre-authorize payment by credit card, subject to a 3% processing fee.
If payment is not received within 15 days, On Time Disposal Inc. reserves the right to charge the card on file. If no card is on file, collections proceedings may begin after 30 days.
Any disputes regarding charges must be submitted in writing within 7 days of invoice. In the event of default, you are liable for reasonable attorney fees and any collection costs incurred.

Personal Guaranty

By using our services, you personally guarantee all charges made under your account and agree to pay:
- Any damage to the container while onsite.
- Legal fees incurred in the collection of unpaid balances.
- Any dishonored check fees.
The following items are strictly prohibited in our dumpsters: hazardous materials (e.g., paints, chemicals, solvents), electronics, propane tanks, and items containing Freon (e.g., refrigerators, air conditioners).
Additionally, no medical waste, wet cement, asbestos, or tires may be disposed of without prior authorization. Violations will result in fines, legal liability, or refusal of pickup.

Violations may result in additional charges or refusal of pick-up.
Additional charges apply under the following conditions:
- Exceeding the weight limit included with your rental.
- Overfilling or improperly loading the container.
- Including unauthorized materials such as tires or appliances.
- Blocking access for pickup or delivery.
- Extending rental time beyond agreed-upon duration.

Tonnage is rounded to the nearest whole ton. Rates may vary by county and are subject to change without notice.

We are committed to protecting your privacy. Your information is used only to process your order and for internal record-keeping.
We will not sell, share, or lease your data to third parties. Sensitive information such as credit card numbers is processed securely. You may opt out of marketing emails at any time.

By providing your mobile number and explicitly opting in to receive service-related texts and calls, including delivery updates and payment reminders.
You can opt out at any time by replying STOP. Standard messaging and data rates may apply. We will not use your number for unrelated promotions without your consent.

In the event of a dispute, both parties agree to resolve the issue through binding arbitration in the State of New York, foregoing the right to sue in court or participate in class-action lawsuits.
The arbitrator will be mutually agreed upon, and all proceedings will follow the rules of the American Arbitration Association (AAA).

These Terms are governed by the laws of the State of New York. Any legal action arising from these Terms or your use of our services must be brought in a court located in Orange County, NY.

All logos, text, images, and design elements on our website and marketing materials are the property of On Time Disposal Inc. and are protected by copyright and trademark laws.
Unauthorized use or reproduction is strictly prohibited and may result in legal action.

We may revise these Terms at any time. Updated versions will be posted on our website and take effect immediately.
It is your responsibility to review the Terms periodically. Continued use of our services implies acceptance of any changes.

Questions?

Contact us at (845) 781-5895 or billing@ontimedisposal.net